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Restorative Justice and Victims > Mediation

Victim – Offender mediation enables communication between people after a crime has been committed.

Mediation is a way of helping victims of crime to express their needs and it also provides the opportunity for offenders to take responsibility for their behaviour. Staff from the Restorative Justice Team have been specially trained to assist in the mediation process at all stages.

The Restorative Justice Team can take referrals from either victim or offender however, mediation is voluntary for both parties. Mediation can be:

  • Indirect - When a mediator acts as a go between, passing information (either verbally or by letter) between victim and offender.
     

  • Direct - When a victim and offender decide to meet, following careful preparation. This would happen in a safe place and in the presence of mediators.

See an example of indirect mediation here - this indirect mediation took place between a victim and a young man who committed an offence of attempted burglary in April 2008. In November the same year he was convicted at the local youth court and sentenced to a 6 month referral order. The young man in question has not come to the attention of the Youth Offending Team since - see the letter from the offender and the reply from the victim

Benefits of Mediation ... for the victim
Victims of crime can be left feeling angry, fearful and their lives can be disrupted for a long time afterwards. Mediation offers the chance to :

  • Have questions answered

  • Explore feelings resulting from the crime

  • Tell the offender how the crime has affected them

  • Receive an apology

  • Ask that the offender makes amends in some practical way (reparation)

  • Reduce the fear of crime and further victimisation.

“I had questions that only he could answer and I wanted him to know how he made me feel.”


Benefits of Mediation ... for the offender
Offenders can be left feeling remorseful and want to find a way to put the offence behind them. Mediation offers them the chance to:

  • Take responsibility for their actions

  • Explain why they acted as they did

  • Confront the effects of their offending on the victim

  • Apologise

  • Make amends

“For the first time I realised I was harming real people”


Benefits of Mediation ... for the community
Communities can be left feeling vulnerable, fearful and helpless. Mediation offers them:

  • A direct and constructive response to crime

  • Reduction of the fear of crime

  • An opportunity for reparation

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